Returns & Exchanges

At TAPE Online, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. If your purchase doesn't fit your style or size, we've made the exchange and return process as seamless as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all labels and security tags remain intact to qualify for a full refund.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.